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Terms & conditions

Welcome to JAMAN ART! Our services and products are provided subject to the following terms and conditions. By using the website, you agree to be bound by these terms and conditions. Please read them carefully. The website is owned and operated by You should review our Privacy Policy to understand our privacy practices.

We grant you a limited, revocable license to access and make personal use of the website as our customer. However, you are not permitted to:

  • reproduce, duplicate, copy, sell or otherwise exploit the website or any product image, product description, price, frame, page layout, page design, trade dress, trademark, logo or other content ("Website Content") for any commercial purpose, except as expressly provided;
  • use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Website Content (except in the operation or use of internet "search engines" hit counters or similar technology);
  • use any meta tags, search terms, key terms, or the like that contain the website's name or trademarks used on the website;
  • engage in any activity that interferes with the website or another user’s ability to use the website;
  • assist or encourage any third party in engaging in any activity prohibited by these Terms of Use.

Any use of the website or Website Content that is not expressly authorized herein is prohibited and immediately terminates the license granted herein.

Electronic Communications
You consent to receive communications from us by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you by e-mail satisfy any legal requirement that such communications be in writing.

Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

All Website Content is our property or the property of our content suppliers and is protected by international copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All Website Content that is not our property is used with permission. The arrangement and compilation of all Website Content is our exclusive property and is protected by international copyright laws. All software used on the website is our property or the property of our software suppliers and is protected by international copyright laws.

Reviews, Comments, Communications and Other Content
Visitors may post or submit reviews, comments, suggestions, communications and other information via our website, by email or through one of our website operation partners. You agree not to submit, transmit, or otherwise make available in any manner any content (i) that is unlawful, obscene, hateful, threatening, harassing, invasive of another's privacy, or mass mailing, "spam" or software virus. You may not use a false e-mail address or otherwise provide information that would be misleading as to the origin of such content. Although we do not regularly review content you submit to the website, we reserve the right to edit or remove any content that we find objectionable for any reason. You represent and warrant that you possess all necessary rights to use the content that you submit to the website and that use of such content does not violate generally accepted standards of decency. You agree to defend, indemnify, and hold us harmless from and against any and all claims arising out of or relating to any content that you submit to the website. By submitting content to the website , you automatically grant to us, or warrant that the owner of such content has expressly granted to us, a royalty-free, perpetual, irrevocable right and license to use your user name or the content in any manner that we deem appropriate, in our sole and exclusive discretion.

Suggestions and Ideas
Visitors may submit suggestions, ideas or questions to By doing so, you acknowledge that we will be free to use, disclose, reproduce, modify, license, transfer and exploit any suggestions or ideas in any manner.

Limitation of Liability
We do not accept responsibility that the website, its servers, or e-mail sent from the website are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of the website, including, but not limited to direct, indirect, incidental, punitive or consequential damages. Certain laws do not allow limitations as contained in this clause. If these laws apply, some or all of the above limitations may not apply to you and you might have additional rights.

Applicable Law
By visiting the website, you agree that the laws of the Republic of Croatia, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and us relating to the use of this website. Any dispute relating in any way to your visit to or use of the website shall be subject to the exclusive jurisdiction of the state or federal courts located in Croatia, and you consent to exclusive jurisdiction and venue in such court.

Subject To Change Without Notice; Severability
We reserve the right to make changes to our site, policies, and these Terms of Use at any time and in our sole discretion; therefore, you should review our policies, terms, and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void , or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

User agreement
Ordered products are packaged in a way that is common in order for them not to be damaged in transport.

The buyer is obliged to check the package upon the delivery. If the package contains any visible damage, we recommend that you point that out to the delivery person. It is also advisable to make a record of the damage in a written form.

If the damage is found after opening the package, please send us your contact information (name, surname, e-mail, mobile) and information about the product, description of the damage and attached photographs of the damaged product.

Depending on your complaint and the specific reason for the dissatisfaction with the product, we will send you information about:

  • Product replacement options
  • Service in case of product repair
  • Return of the product
  • Return of the money
  • Other information regarding your complaint

Complaints related to product defects and all other objections may be made in writing by electronic or regular mail and verbally by telephone:

  • to phone number: +385 98 322 719
  • to e-mail:
  • to the address: JAMAN ART, Dobrić 14, 21 000 Split

Platform for Online Dispute Resolution (Platform for ORS)
By European Commission Regulation no. 524/2013 on online consumer dispute settlement, which is applicable since January 9th 2016, the platform for online consumer dispute (ORS Platform) was launched.

Electronic link (link) to the Online Consumer Dispute Platform:

This link can be used by consumers to settle cross-border consumer disputes. For consumer disputes with regards to traders from the Republic of Croatia, this possibility does not exist until the procedure is supported by the required legal regulations by the authorized bodies of the Republic of Croatia.

Returns and termination of contract
In accordance with the Consumer Protection Act you are authorized to terminate the contract unilaterally by not giving reasons for this within 14 days from the date of delivery of the Product and you are, in accordance with Article 77, paragraph 5 of the Consumer Protection Act responsible for any impairment of the purchased product that is the result of handling the purchased product.

In order to exercise the right to unilaterally terminate this Agreement, you must notify us of your decision to terminate the agreement unilaterally before the expiration of the deadline by sending an unquestioned statement by mail to Jaman Art, Dobrić 14, 21 000 Split or by e-mail at, where you will enter your name, surname, address, phone number or email address.

Receipt confirmation of your notice of unilateral termination of the contract will be sent to you, without delay, by e-mail.

We recommend that you pay attention to the following during and after purchasing through the JAMAN ART web store:

  • During a product selection, take a good look at the product features that are listed on
  • Do not take over the product if the packaging is damaged. Point out any damage to the deliveryman and ask to return the product to us or else it will be understood that you have taken the product with the undamaged packaging

According to the Consumer Protection Act, you are liable to bear the direct costs of returning the product if you use your right to unilaterally terminate the contract.

In case you order the goods and refuse to receive it for no reason (the packaging is not damaged and the product is correct), Jaman Art reserves the right to deny transportation, packaging, manipulation and 30% of the total value of the product.

Updated 27.05.2019.

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